Building A Winning Team For Your Small Business is important
You’ve made the decision to open a small business; perhaps you have invested into a franchise and are opening up a location in your neighborhood. You have signed the papers and chosen a storefront – now what? Now its time to build your winning team! When you have a good team of employees working for your company, you will feel motivated and supported. The right people will help you not only succeed but also strive for long-term professional and company-wide success.
Before you begin the interviewing process, think about what you need in terms of your team of employees. Consider what you are good at and where you could use some help. You may be great with numbers and financials, but not so experienced in marketing or customer service. Fill your gaps with other professionals that can specialize and help your business grow. Overall though, you should come up with specific traits you are looking for in each employee. For example, you may want a team full of professionals that are motivated, eager to learn and dedicated across the board in addition to their individualized business skills.
As you accept resumes and start to conduct interviews you should keep your needs in mind, maybe even written on a piece of paper that you take into interviews. However, you should also consider a candidate’s personality in addition to the skills they bring to the table. Remember that many skills can be taught, but there are some traits like trustworthiness and quick learning that are seemingly inherent. If you want to provide great customer service, its crucial to have employees that are outgoing, friendly and positive even if you have to spend a few extra hours teaching them about the product or service you provide.
In both the interviewing and hiring process, you will want to set your expectations for your team. Whether you do this individually or as a group, its important to have goals and objectives. Setting goals will keep everyone motivated and focused. Hitting objectives along the way will set a successful pace and keep your team on track. When employees know exactly what is expected of them, they can perform accordingly. The best employees will even work to exceed your expectations. An owner and team that works together towards objectives and goals can be much more successful than a bunch of individual employees just trying to make it through the day.
Building a quality team is crucial to your initial and long-lasting success as a business owner. The right people will be hard working and dedicated to both the daily and annual success of the small business. Keeping your team inspired and fulfilled will increase your retention rates of employees and the quality of your customer service. You can’t own, operate and grow your business all alone so developing a quality team should be your first priority upon ownership. Keeping these few things in mind will help your team building process and set you up for business ownership success!