In just one word – huge. In the past seven years alone, Americans have spent more than $24 billion dollars on cell phone repairs. How is this possible? Well, 64% of Americans own a smartphone and 42% own a tablet,many Americans own both. We use our mobile devices for everything nowadays included by certainly not limited to surfing the Internet, social networking, gaming, texting and calling.
Many business professionals use their smartphone or tablet for work as well in a variety of different positions and industries. From school-aged children to retirees, everyone owns at least one electronic device these days. The unfortunate thing about fragile electronic devices is that it is only a matter of time during ownership before these devices get broken, damaged or have an internal malfunction. In fact, studies show that nearly 33% of smartphone owners will break their device at some point.
The average iPhone was reported damaged or broken roughly 10 weeks after its initial purchase. The most common problems that we repair at Dr.PhoneFix are smartphones and tablets with water damage, shattered screens and batteries that no longer hold charge but to be honest, we have seen and fixed hundreds of different problems.
Since smartphones and tablets are getting more complex and more delicate, at-home repairs are no longer an option for owners. They don’t have the tools or replacement parts or the extensive knowledge to diagnose or repair their device. That’s what makes Dr.PhoneFix, and the cell phone repair industry, so successful. They are meeting a demand that will never go away.
In 2013, smartphone sales broke the billion barrier. What’s even more important is that a 71% increase is expected by 2017. Increased device sales mean increased repairs, which means more customers for Dr.PhoneFix locations.